FAQ
Frequently Asked Questions
We’ve compiled a list of frequently asked questions regarding product specifications, certifications, OEM customization, partnerships, and more. Please take a look here first.
We support a wide range of vehicles — including heavy trucks, RVs, passenger cars, motorcycles, construction equipment, and marine applications. Compatible with 12V and 24V systems. Please check our product pages or contact us for detailed compatibility.
Yes. Both our lithium-ion and sodium-ion batteries have been proven to deliver reliable starts even at -40°C extreme cold. Sodium-ion, in particular, excels in low-temperature performance, making it ideal for cold-climate applications.
We hold all major internationally required certifications — including UN38.3 (transport safety), MSDS (safety data sheets), and IATF16949 (automotive quality management). All documentation for B2B transactions is also available.
Lithium-ion offers high energy density, long cycle life, and lightweight design — ideal for passenger cars, sports cars, and long-distance vehicles. Sodium-ion provides abundant resources, low cost, and excellent -40°C cold performance — suitable for cold regions and cost-sensitive applications. We can recommend the best option based on your specific use case.
Yes. We offer flexible design and manufacturing tailored to your specifications — including BMS, terminal shape, capacity, enclosure design, and labeling. Low-volume orders and confidentiality agreements are available. Please share your requirements with us.
Yes. We are looking for distributors and sales partners — both in Japan and globally. We welcome partners who want to grow with us, leveraging our technology, certifications, and stable supply capabilities. Interested parties, please contact us through our inquiry form.
Standard products can be shipped within 2-4 weeks after order confirmation. OEM/custom products typically require 6-8 weeks after specification finalization. Lead times vary by quantity and specifications — please contact us for details.
Yes. We provide technical support with dedicated staff. From pre-purchase technical consultation to post-installation after-sales support and troubleshooting — we’re here to help at every stage. Please don’t hesitate to reach out.
Yes. We provide evaluation samples for B2B customers. These can be used for real-vehicle testing and performance evaluation. For details, please reach out to us through our inquiry form.